What Our Customers say


  • I had the privilege of working with Kate O’Shea in her role as HR Manager at both the Great Southern Hotel, Killarney and subsequently The Malton. Over a period of 13 years I got to know Kate very well, both professionally and personally.

    Kate’s great strength is her attention to detail and her meticulous record keeping. Most business managers are sceptical when it comes to copious notes on meetings and large files, however if you every find yourself in trouble and in front of a third party proving that your business handled the situation or complaint fairly and in keeping with you own HR policies then it is imperative. If you are going into battle, be prepared, and Kate will ensure this happens.

    Finding yourself in front of a third party is inevitable if a relationship with an employee breaks down. The secret to good HR Management is avoiding relationship breakdowns.

    Choosing the right people for your team at recruitment stage, providing proper training, constant assessments to ensure you have the right employee is the first key. Building a relationship with your employee to maximise their potential and developing an asset for your company is second.

    If you choose Kate to work with your company, I am sure that she will help to formulate a HR policy which will bring long term benefits to your company.

    Conor Hennigan
    Hennigan Hospitality and Former General Manager, The Malton, Killarney.

  • I have had the privilege of working with Kate on a number of different projects over the course of the past 10 years. Kate works to the highest standard of professionalism - when she says she will deliver that is exactly what she does. Kate was instrumental in the success of Killarney Training Network Skillnet. As part of the founding steering team she built up a strong network of companies from within the hospitality industry and sourced top calibre speakers and trainers to meet the specific needs of members.

    As HR Manager of the Malton Kate championed employee development and I had the pleasure of working with her to develop bespoke training programmes resulting in significant learning and organisational outcomes. Kate also co-founded a regional HR network where she facilitated learning conversations and continuous professional development for HR professionals in the region. Finally, as an accomplished IR professional Kate has given me advice and guidance on a number of third party hearings ensuring that I was both fully prepared and confident in my representation. Kate is exceptional in her knowledge, professionalism and service.

    Mary Ann McDonagh
    Director, Payback Solutions Ltd.

  • I was fortunate enough to have Kate and her Company, Kate O’Shea Solutions, recommended to me. During the time Kate spent onsite her instruction, advice and recommendations proved invaluable. I would highly recommend the service Kate provides.

    Lorraine O’Brien
    General Manager
    Walter Raleigh Hotel, Youghal, Co Cork.

  • We have used Kate O’Shea Solutions on a number of occasions over the past few years for HR issues and Recruitment. We have always found Kate to be very professional and efficient. She has an extensive knowledge of Employment Law and is readily available to give advice and support. We have recommended her to our clients.

    Denis Murphy
    Partner - Moriarty & Murphy

  • I worked with Kate when she was HR Manager in The Malton and Great Southern Hotel Killarney. Kate is extremely professional & was a very supportive colleague to all. From staff motivation, recruitment of new staff to implementing policies & procedures Kate is excellent at her job, a great communicator & always willing to listen to ensure everything is resolved satisfactorily. I would have no hesitation in recommending Kate & wish her well with her new company.

    Michele King
    Former Sales Director at The Malton/Great Southern Hotel

  • Kate O’Shea is an experienced HR professional and I’ve known her since 2001. She is the first person that I will contact if I need advice on a HR related issue.

    She is extremely knowledgeable and is up to date on everything that is going on in employment law. I have attended the HR Forum over the years that Kate has chaired and found it extremely relevant and beneficial. Kate is highly respected in the HR community and has assisted me over the years.

    I would highly recommend Kate’s services to any business. Kate provides timely and practical advice on how to proceed with a labour related issue.

    Kathryn Cronin | Deputy General Manager, Killarney Park Hotel

  • Kate has been an active member of our Network Steering Group and she has also facilitated the delivery of our HR Forum which has been running successfully over the past few years. I would recommend Kate to people who need information or advice on HR issues. I wish her well with her HR and Mediation business and I’m sure it will be a huge success.

    Dónal Mac an tSíthigh
    Network Manager
    South West Gnó Skillnet

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